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ABM | Huddles
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WHAT TO WEAR
Shop Ready To Wear (RTW)
Our Ready To Wear items are already in stock and available immediately once they are purchased.
They have standard sizes and styles and are not available to be customised or changed.
Ready To Wear customers can only Checkout with the standard online payments process.
Shop Made To Order (MTO)
Our Made To Order items are produced only after a customer places an order
which allows time and production to customise the fabric and manufacture to your individual fit preferences.
Our Made To order items are only manufactured after a customer has successfully placed an order and successfully completed the payment.
These collections offer a more superior fit and are sold at a higher price point.
Made to Order customers have the added option of shopping through our Prive
1-2-1 live counters which come with a Personal Stylist and instant access to the atelier designers of your Made to Order products.
PAYMENT POLICY
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
Credit Card Payments
Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason we will write to you
by letter and email to advise you of matter and to advise you that your payment has been refunded which
will credit back into your account within 3- 5 working days.
RETURNS, REFUNDS AND EXCHANGE POLICY
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.
You must return the item within 28 days of your purchase.
1. Please email refunds@paghalion.com to request a refund and you will be sent a Create A Return link to progress your refund and a tracking number.
2. Mail your returned item to:
PVGHALION
Returns & Refunds
8th & 9th Floor
515 Madison Avenue
The Dumont
New York, NY
10022
Customers in Europe, UK & Ireland please mail your refund items to:
PVGHALION
Refunds & Exchange Team
1 Coldbath Square
Farringdon
LONDON
EC1R 5HR
3. What To Include with your Returns package
The Print Label (outside)
The Order Sheet (inside)
These documents can be found in our Returns email which is issued when you click on the Create A Return link
Return Exceptions
Some items can not be returned if they are opened. These include lingerie (with the exception of socks) , swimwear, music, software, and video games.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund.
We also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your clothing item is in new condition, you may exchange your clothing item for a different size or color.
You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
For more information on our Returns & Refunds Policies contact:
T: 001 330 952 8585 U.S
T: 0845 004 4779 U.K
E: refunds@paghalion.com
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Returns & Refunds
Investors
Made To Order & Ready To Wear
T: 001 330 952 8585 U.S
T: 0845 004 4779 U.K
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